How Do I Access my Online Session?
After you create your patient profile, you will be able to book your appointments online. Once scheduled, an email with the link will be sent 30 minutess prior to your appointment with the link to sign in. All you have to do is log into your account in our booking system before your appointment and click on the video call button beside your appointment.
*For iPhone/iPad compatibility, Jane’s video conference system requires you to download their free app: Jane Online Appointments.
*Android devices work best with Chrome
How to Join your Appointment for Patients
Need help to log in: Click here!
How would payments work?
Health Insurance Coverage?
Most insurance companies cover acupuncture by a regulated health care provider.
We issue official receipts for you to submit your eligible claims for reimbursement.
We strongly suggest you check with your insurance company directly regarding your coverage prior to your first visit to ensure that they cover acupuncture and other Traditional Chinese Medicine modalities by a registered practitioner from the College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario.
Late Cancellation & No-Show Policy?
We kindly request a 24-hour cancellation by phone call or e-mail; a cancellation without 24 hours notice will be considered a late cancellation, and payment is expected.